Property Operations: Oversee day-to-day management of rental homes, including inspections, maintenance coordination, and ensuring properties meet cleanliness and safety standards.
Guest Relations: Provide exceptional guest service from booking to checkout; handle inquiries, resolve issues, and maintain high satisfaction ratings.
Vendor & Staff Coordination: Manage relationships with cleaners, maintenance technicians, landscapers, and other service providers; ensure timely and quality work.
Problem Solving & Communication: Ability to address emergencies, guest complaints, and operational challenges promptly; strong interpersonal and organizational skills.